how entrepreneurs can improve their emotional intelligence

Objective of the Video

To learn how to manage emotions intelligently

To learn how entrepreneurs can improve their emotional intelligence    

Key Learnings from the Video

Golden Statement:

Emotional intelligence allows us to respond instead of reacting.

1. Tips to Manage Emotions Intelligently

The following tips help you to manage your emotions intelligently: 

a. Read, read, and read

Reading improves your emotional intelligence, opens up your mind and thought process, and helps to acclimatise you with a situation that you have never experienced. Reading is an indirect way to generate emotions.

For example:

When you read a story, you start relating yourself to one of the characters of the story. While reading the story, you experience the same emotions as the character in the story.

This helps you to manage your emotions when you experience the same situation in the real-life.

b. Listening and practising empathy

It means to listen, practice, and express your emotions by understanding others’ emotions. Listening is an important part of any conversation or emotion.

Active listening is an important part of listening. It means to make notes while you listen or remember important points of a conversation.

When you listen actively, you start responding instead of reacting.

For example:

An employee informs you that his family member met with a small accident and you reply, “Oh, sorry, now, all well in the family. Do you need any help?”

In this situation, your brain guided you to show sympathy and respond in the correct way.

c. Talking to a coach or counsellor

You should seek the help of your family member, colleagues, or friends when you feel that your emotions are being negatively channelised.

They can assess your emotional situation neutrally and give you a new thought process to generate and manage your emotions intelligently.

d. Self-awareness

This means you should be aware of your emotions and the actions of your emotions. Self-awareness is paying attention to how you are feeling.

e. Identify your emotional strengths and weaknesses

You should be aware of your emotional strengths and weaknesses.

For example:

When someone gets hurt, emotionally weak people, who are afraid of blood, will not help the person but emotionally strong people can help him/her.

You can develop your emotional strength with the help of the following:

i. Keep calm

Entrepreneurs should remain calm while interacting with their clients, employees, and colleagues so that they can respond positively. This will help in running their businesses smoothly. For this, it is important to increase your emotional strength.

ii. Forgiving

You should develop the emotion of forgiveness in you to become emotionally strong.

iii. Flexibility

You should be flexible yourself and also build a bond with others to provide them some flexibility in their work.

iv. Being friendly

You should be friendly. Your colleagues and team members like to talk to you when you are friendly.

A friendly connection with your employees or colleagues always helps you in your professional life.

Emotionally weak people easily trust others because they do not know how to manage their emotions.

When you need to do a meeting and you are emotionally weak, then you should first determine:

Whom are you meeting - colleagues, clients, or prospects?

Which emotion have you experienced just before the meeting – anger or dissatisfaction?

Forget your emotions before the start of the meeting; otherwise, it may negatively impact your actions

f. Self-regulation

Following techniques help you to regulate or reduce your work stress:

Indoor games like table tennis

Workout

Running

Listen to favourite music

This will help you to have self-control and make your life better.

Golden Statement:

Nobody is perfect but life is all about choices.

g. Think before making decisions

You should not take impulsive decisions. Otherwise, it will not be in your favour. You should analyse the impact of your decisions on the people associated with them.

h. Improving social skills

Social skills are your behaviour with other people like colleagues, clients, and customers. You can improve your social skills.

According to Peter Drucker:

The most important thing in communication is hearing what isn’t said.

During a conversation, you should pay attention to both verbal and non-verbal communication.

h. Persuasion skills

Your skill to convince others is known as persuasion skill.

For example:

You have an idea for improving a process in your office. You presented this idea strongly in front of your team members and supervisors and you got an appreciation for it.

You should present this idea of yours which tells what others will achieve from it and also have clarity about the outcome of the idea.

i. Working on your motivation

Golden Statement:

Focus on what you love about your work.

You should focus on what you like to do. For this, you need to identify your happiness quotient. Some of the things that may give you happiness are:

Feeling of care

Helping others

Giving guidance

Sharing knowledge

j. Positive attitude

You should always have a positive attitude. For this, you should be:

Happy and grateful for what you have

Thankful to the universe for all that you have

Express gratitude to your customers and clients either small or big

Convert negative thoughts into positive

k. Positive affirmations

These are the positive statements that will help you to overcome your negative thoughts.

It is your effort to positively manifest your future thoughts, actions, and achievements.

For example:

If you can write the following statement

“I daily add 5 new clients in my business.” Then this activity will help you to take action towards acquiring 5 new clients daily.   

 If the activity is done for 21 days continuously, then your thought process will change positively.

Key Outcomes of the Video

Think before making decisions and develop a positive attitude for positive behaviour

Make better choices for a better life

Always be grateful to the universe for all you have